Automate everything from Multi-channel Support to Knowledge Retrieval
Unified inbox, AI assistants, and powerful automation to resolve issues faster and scale customer happiness.
Hi there β thanks for reporting. Weβve identified the issue: your webhook signing secret expired...
Trusted by teams across the globe
Everything you need for modern support
No more juggling tools. Wrapzil unifies AI, channels, and workflows in one intuitive workspace.
π§ AI Assistants
Real-time suggestions, auto-summarization, and smart canned responses.
π Omnichannel Inbox
Chat, email, WhatsApp β all in one timeline. No more tab-switching.
π Smart Knowledge Retrieval
Answers pulled from your docs, Notion, and CRM β instantly.
β‘ Intelligent Automation
Auto-tag, route, and escalate β based on intent, SLA, and sentiment.
See how Wrapzil thinks
Built on Tiledeskβs real-time engine β enhanced with enterprise-grade retrieval, guardrails, and auditability.
Ingest
Pulls messages from email, chat, WhatsApp, forms β all into one timeline.
Understand
Uses NLP to detect urgency, emotion, and customer intent β in real time.
Retrieve
Instantly scans your docs, CRM, past tickets β brings answers to the agentβs fingertips.
Generate
Crafts empathetic, accurate replies β with links, screenshots, and next steps.
Learn
Learns from agent edits, ratings, and resolution time β gets smarter every day.
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Suggested Reply
βHi [Name], thanks for reaching out! Based on your plan and recent activity, hereβs how to fix the webhook...β
Get started in 3 simple steps
Launch your AI help desk before lunch π±
Connect Channels
Add website chat, WhatsApp, email in <2 minutes. No dev work.
Train Your AI
Upload docs, link your CRM, and set tone β Wrapzil learns fast.
Go Live & Scale
Watch AI resolve 85% of tier-1 tickets β while agents focus on impact.
Ready to transform your support?
Choose your path β weβll personalize your onboarding.
Free plan β’ 30-day trial β’ No credit card